Support

News

Information about current problems and the ongoing development are posted as part of the SyncEvolution blog.

Mailing Lists

To subscribe to the lists, see http://lists.syncevolution.org

Posting without being subscribed is possible and acceptable, but the first post is subject to delays because the list admin has to approve the posting. Subscribe if you want to avoid this delay. Please use group replies, the sender might not be subscribed.

Posting without being subscribed is possible and acceptable, but the first post is subject to delays because the list admin has to approve the posting. Subscribe if you want to avoid this delay.

Please use group replies, the sender might not be subscribed.

If you are looking for a forum, consider reading, replying and posting via the gmane.org interface to the SyncEvolution list archives. That way it is possible to read the mailing list archive and subscribe to it in a news reader. Posting to the list via gmane.org is possible via a web browser and news reader.

The Synthesis mailing list is also on gmane.org: http://dir.gmane.org/gmane.comp.mobile.synthesis

For those who prefer the mail-archive.com service, both lists are also available there: http://www.mail-archive.com/syncevolution@moblin.org/ (before 2009-07-16) http://www.mail-archive.com/syncevolution@syncevolution.org/ (after 2009-07-16) http://www.mail-archive.com/os-libsynthesis@synthesis.ch/

Cross-posting between the two lists is acceptable when used moderately for issues related to both SyncEvolution and libsynthesis, like developing new features in libsynthesis which are used in SyncEvolution or discussing bugs that affect both.

Bugs and Feature Requests

If you would like to ask questions that are related to SyncML, use the Synthesis mailing list. Alternatively, questions more related to Evolution can be asked on the Evolution users list.

SyncEvolution issues are typically reported and discussed in the MeeGo tracker, which is also archived on gmane.org. Creating an account in the tracker is done on meego.com. To reply to such issues, use the tracker or the main mailing list.

If you run into any issues with SyncEvolution during synchronization, try to determine as best you can whether the issue was caused by SyncEvolution, the SyncML library, or the server that you talk to. Issues in a server should be reported using its issue tracker. Issues with libsynthesis, the SyncML implementation used since 0.9 beta 1, can be filed here.

Be sure to always include the following information:

• version of SyncEvolution
• version of OS and Evolution (if applicable)
• server and its version (if known)
• client log if appropriate (.html file in ~/.cache/syncevolution, see syncevolution --print-sessions <config name>), server log if appropriate and available. If they contain confidential data, then you can mail them to the Intel sync team, but please use the issue tracker ID as part of the subject
• a description of what you do, what you expect to see, and what you get instead. "How to Report Bugs Effectively" explains why that helps resolve problems more quickly.

Supporting SyncEvolution

SyncEvolution is free software, available free of charge and you have the freedom of modifying and distributing it. If you are a software developer, the best way to support SyncEvolution is to port it to other backends and systems. Get in touch, if you want to hear more about this.

If you are a (hopefully happy) user of SyncEvolution, you can make your appreciation or suggestions for improvements known in several ways. Although SyncEvolution is free, this does not mean that its development did not cost much effort. Quite the opposite, a lot of time went into it.

• Send a postcard to the author (see main page).
• Leave comments on the author's blog.
• Donations are not necessary and cannot be accepted.